Dark Matter Digital (“we”, “us”) respects your privacy and processes personal information in line with South Africa’s Protection of Personal Information Act (POPIA).
What we collect
When you submit an enquiry, we collect your name, company name, business email address, contact number, the solution you need help with and the details you give us about your requirement.
Why we collect it
We use this information only to respond to your enquiry, understand your requirement, recommend a solution and keep in touch about it. We do not sell your information.
Who we share it with
Where it is needed to answer your enquiry or deliver a solution, we may share relevant details with trusted technology providers and partners who are bound to keep it confidential. We do not share it for their own marketing.
How long we keep it
We keep enquiry information for as long as it is needed for the purpose above or as required by law, and then delete it securely.
How we protect it
We use reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access.
Your rights
You may ask to see, correct or delete the personal information we hold about you, or object to us processing it. Email info@darkmatter.co.za and we will respond within a reasonable time. You also have the right to lodge a complaint with the Information Regulator of South Africa (inforegulator.org.za).
Cookies
This website uses only the cookies needed for it to work and basic, privacy-friendly usage statistics. We do not use advertising cookies.
Contact
Information Officer: Brendan Swanepoel, Dark Matter Digital, Centurion, Gauteng, South Africa. Email: info@darkmatter.co.za
Terms and Conditions
Last updated: 3 November 2026
These terms apply to your use of the Dark Matter Digital website (www.darkmatter.co.za). By using the website, you agree to them.
Information on this website
The content on this website is general information about our services. It is not a quote, offer or professional advice for your specific situation. Recommendations, pricing and timelines are confirmed in writing after a consultation.
Enquiries and consultations
Submitting an enquiry or booking a consultation does not create an obligation for you or for us. Any services are provided under a separate written agreement.
Intellectual property
The website content, design and the Dark Matter Digital name and logo belong to Dark Matter Digital and may not be copied or used without permission. Third-party names and trademarks belong to their owners.
Links to other websites
We are not responsible for the content of websites we link to, such as LinkedIn.
Limitation of liability
We take care to keep this website accurate and available, but we do not guarantee that it is error-free or always available. To the extent allowed by law, Dark Matter Digital is not liable for loss arising from the use of this website.
Privacy
How we handle personal information is explained in the Privacy Policy above.
Governing law
These terms are governed by the laws of the Republic of South Africa.